Privacy Policy

PRIVACY POLICY

Last Updated on January 4th, 2017. This Privacy Policy is effective immediately for Users after that date.

 

Cleanlinks Services Limited ("CleanLinks", "we," "us,") respect your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes:

 

• the types of information that we may collect from you when you access or use thewebsite https://www.cleanlinks.co.uk (the “Website”), the Cleanlinks mobile application (the “Mobile App”) and our other online services (collectively, our "Services"); and

• our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.

 

The definitions of the terms in this Privacy Policy have been referred by the Terms and Conditions of the CleanLinksWebsite and Mobile App.

 

CleanLinks strives to offer its visitors and Users the many advantages of Internet technology and to provide an interactive and personalized experience. For these purposes, we, from CleanLinks, may use personally identifiable information – like your name, e-mail address, address, telephone number, etc., which are subject to the terms of this Privacy Policy. We, and we suppose you too, do not tolerate spam. We will therefore never sell, barter, or rent your email address to any unauthorized third parties.

 

  1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?

 

CleanLinks may collect and use information of and regarding its Users. The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services of the Website and Mobile AppCleanLinks, or submits when creating a User Account. Cleanlinks collects and uses the information for the purposes, outlined in the Terms and Conditions, as well as to offer new services to the User or to familiarize him with new functionalities on the Website and Mobile App.

 

We collect two types of information from and about our Users, including information:

 

• by which you may be personally identified; and/or

• about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).

The information we collect on or through our Services may include:

  1. User Account information: Your full name, email address and other information you may provide with your account, such as your address, mobile phone number and Website and Mobile App, place of work and position that may be displayed as a part of your User Account;

 

  1. Preferences: Your preferences and settings such as time zone and language;
  1. Your Content: Information you provide through our Services
  1. Searches and other activities: The search terms you have looked up and results you selected;
  1. Browsing information: How long you used our Services, which features you used, etc.;
  1. Communications: Between you and CleanLinks support staff regarding the Services.
  1. Posts: You also may provide information (likes, ratings, reviews, images, photos, comments, etc.) to be published or displayed on publicly accessible areas of the Services.
  1. Transactional information: If you make payments or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions;
  1. Information from third parties: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Services or connect with or use with the Services. This could include, without limitation, any information that you have made public through a given social media account of yours.

 

  1. HOW WE GATHER INFORMATION FROM USERS?

 

How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our Website and Mobile App, create a User account, request certain features, such as e-mail newsletters or when you make a payment. Like most websites, Cleanlinks also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider or use “cookies” technology to recognize you and hold information from your visit (for more information, please view our separate Cookie Policy). Among other things, the cookies may store your username and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular part of the Website and Mobile App. As we use additional technologies, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies.

 

  1. WHAT WE DO WITH THE INFORMATION WE COLLECT?

 

Like other websites, we collect information to enhance your visit and deliver more individualized content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.

 

Aggregate information and information that does not personally identify you, may be used in many ways. For example, Cleanlinks may combine information about your usage patterns on the Website and Mobile App with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on the Website and Mobile App, to communicate with you about your registration and customization preferences; our Terms of Service and Privacy Policy; services and products offered by or through the Website and Mobile App; and other topics we think you might find of interest. Personally identifiable information collected by Cleanlinks may also be used for other purposes, including but not limited to Website and Mobile App administration, troubleshooting, processing of e-commerce transactions and other communications with you. Certain third parties who provide technical support for the operation of our Website and Mobile App – our Web hosting service for example – may have access to such information. We will use your information only as permitted by law. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

All payment card transactions made through the Stripe interface and are processed using a secure online payment gateway (Secure Socket Layer (SSL) technology) that encrypts your card details in a secure hosting environment. We do not hold your payment card details on the Cleanlinks Services Limited server.

 

  1. REVIEWING, CHANGING OR DELETING INFORMATION

 

If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us. We will be happy to provide you with all the information we hold for you and amend it accordingly, should it not be accurate and up to date.

For more information regarding the termination or deletion of your information, please refer to Section 8: Termination of this Privacy Policy.

 

  1. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION.

 

We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.

 

We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements.

 

  1. SECURITY: HOW WE PROTECT YOUR INFORMATION?

We have also implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of our electronic systems and databases, locks, racks, cases and other devices and access controlling systems, fire-notifying and fire extinguishing systems.  We have also implemented an SSL encryption so that sensitive booking information, for instance, is processed with due care. These aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through the Website and Mobile App if a security breach occurs.

 

  1. CONTROLLING YOUR PERSONAL DATA

 

Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content you post or make publicly available.

 

  1. TERMINATION

 

As mentioned, you may at any time review or change the personal information we maintain about you by contacting Cleanlinks. Upon your request, we will delete your contact information and personal data from our active databases.

This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of the CleanlinksWebsite and Mobile App. If you are dissatisfied with Cleanlinks, its’ content, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the Website and Mobile App. Cleanlinks reserves the right to terminate or suspend your access to and use of the Website and Mobile App, or parts of them, without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where Cleanlinks has reasons to believe that their use is in violation of this Privacy Policy or the Terms of Use.

 

  1. CHILDREN’S PRIVACY

 

Cleanlinks does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers. Cleanlinks encourages parents to go online with their kids.

Some tips to help make a child’s online experience safer: Teach kids never to give personal information, unless supervised by a parent or responsible adult. This Includes name, address, phone, school, etc. Know the sites your kids are visiting and which sites are appropriate. Look for Website and Mobile App privacy policies. Know how your child’s information is treated.

 

  1. CHANGES TO THIS POLICY

 

Cleanlinks reserves the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

 

  1. GOVERNING LAW.

 

This Privacy Policy and the use of the Website and Mobile App are governed by United Kingdom Law. If a dispute arises under this Privacy Policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in Watford, UK. Any costs and fees other than attorney fees associated with the mediation will be shared equally by the parties. If it proves impossible to arrive at a mutually satisfactory solution through mediation, Cleanlinks agrees to submit the dispute to the competent United Kingdom Courts.

 

  1. COPYRIGHTS.

 

The copyrights of theWebsite and Mobile App are the property of Cleanlinks Services Limited.

Texts, graphics, photographs, animations, videos and clips, visible on the Website and Mobile App are the object of copyright and are part of the intellectual property of Cleanlinks. Those may not be reproduced, used, presented or represented without an explicit written permission by Cleanlinks. Any distribution of files, obtained by the Users under the Terms and Conditions of the Website and Mobile App, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.

 

Nothing contained on theWebsite and Mobile App may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of CleanLinks.

 

  1. MISCELLANEOUS

 

Cleanlinks is controlled, operated and administered entirely within Watford, the United Kingdom.

If you are accessing the Cleanlinks Website and Mobile App from another jurisdiction, please be advised that you are transferring your personal information to Cleanlinks in the United Kingdom and, by using the Website and Mobile App, you consent to that transfer and to abide by the applicable laws concerning your use of the Website and Mobile App and your agreements with us.

 

This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Cleanlinks Services Limited may provide a translation of the English version of the Privacy Policy into other languages. You understand and agree that any translation of the Privacy Policy into other languages is only for your convenience and that the English version shall govern your rights and responsibilities. In case there are any inconsistencies between the English version of the Privacy Policy and its translated versions, the English version of the Terms shall prevail.

 

  1. CONTACT

 

If you believe Cleanlinks does not adhere to this Privacy Policy, if you have a complaint regarding this Privacy Policy, in order to address a question, to resolve a complaint regarding the Website and Mobile App or the Cleanlinks Services, or to receive further information regarding the Services, please contact CleanLinks using the following method:

e-mail: info@cleanlinks.co.uk

 

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